If for any reason you are not happy with your purchase, please contact us at hello@truegum.com within 30 days of having made your purchase, and we will be happy to provide you with a refund. Please let us know why you would like a refund, so that we can make sure we get it right the next time. Refunds will typically take 7-10 working days to process from the time of receiving your request. Please note that if we receive refund requests more than 30 days after your purchase, unfortunately we cannot offer you a refund or exchange.

Due to the perishable nature of our products, we do not always accept returns. We’ll be happy to discuss your order with you and help resolve any issues that you might have as quickly as possible. Just get in touch with us at hello@truegum.com.